Handling of complaints

Customers may file their complaints by sending an E-mail to GP Ticket or a mail to its postal address or notify GP Ticket via phone.

Network of European Consumer Centre (ECC Net)

Consumers outside of Hungary, may file any complaints before the local consumer office of ECC Net, provided that the dispute settlement, first initiated by e-mail or regular mail, was fruitless. 

Hungarian consumer office of NEC


1088 Budapest József krt. 6.

Phone number: 06/1 459-4832

Fax: 06/1 210-2538

e-mail address: